These are our terms & conditions. Please read these terms & conditions carefully before ordering your yard sign. Please understand that by ordering any of our signs, you agree to these terms & conditions.
Payment: Payment is due at the time of booking and must clear 24 hours before delivery. Payment information is sent over secure SSL encryption and is not stored.
Cancellation: In the event that you need to cancel your order prior to the day of delivery, we reserve the right to refund 1⁄2 of your payment or you can reschedule for the full value paid. Cancellations made the day of scheduled delivery will not receive a refund. All cancellations must be made by phone. Call us at (716) 259-8208.
Rush orders: Rush and same day orders can be accommodated based on available inventory. Please call to book a same-day order. Rush fees may apply.
Bad weather: Our signs hold up in most weather conditions, however, if weather conditions are hazardous, we may come and set up the sign the morning of your booking between 6 a.m. and 8 a.m. If weather prevents us from delivering the sign the night before and the morning of, a refund will be issued and you will be notified.
Due to Buffalo’s inclement weather, we reserve the right to set up or take down your sign early for safety reasons.
Refund policy: If the recipient requests that we remove the sign from the yard, we will not issue a refund.
If the wrong address is given, if we can’t get access to the yard due to gates with codes or locks, or if there are pets on the premises that are not locked up, we will not issue a refund.
Delivery: If you chose night time set up. The sign will be delivered the night before your event date unless other arrangements have been made with Buffalo Yard Signs. All signs greetings are typically delivered and set up after dusk and typically removed 20-24 hours later. All prices include delivery, set up, and takedown of the yard greeting. Please call for special delivery requests 716-259-8208.
If you chose daytime set up we deliver the day of your event between 10 AM and 4 PM unless you have made specific arrangements with Buffalo Yard Signs. All greetings are typically removed 20 to 24 hours later. All prices include delivery, set up, and take down of the yard greeting. Please call for special delivery request 716-259-8208.
If you chose a do it yourself (DIY) kit you pick up your sign at our location 454 Dingens St., Buffalo, NY 14206 right near Donut Kraze! You may pick up your sign after 3 PM the day prior to your event and the signs must be returned by noon the day after your event for the next guest.
Please notify someone at the residence that they will be receiving the greeting within 24 hours so that they can make arrangements. Homeowners need to turn off their sprinkler systems and ensure all dogs are not near windows between 9 p.m. and 1 a.m. Dogs bark to protect their homes and we wouldn’t want them to ruin the surprise! Plus turn off the Ring door bell!
Rental Policy: All signs are property of Buffalo Yard Signs. Any damage, destruction, or tampering with the signs is prohibited. Signs should not be moved without permission from Buffalo Yard Signs and the renter is responsible for full replacement of any damaged signs resulting from improper use.
Buffalo Yard Signs reserves the right to decline orders that are political, controversial, lewd, disrespectful, vulgar, profane or that do not fit the nature of our business (pleasant surprises). If an order is declined, a full refund will be issued.