Terms and Conditions

These are our terms & conditions. Please read these terms & conditions carefully before ordering your yard sign. Please understand that by ordering any of our signs, you agree to these terms & conditions.

Payment: Payment is due at the time of booking and must clear 24 hours before delivery. Payment information is sent over secure SSL encryption and is not stored.

Cancellation: In the event that you need to cancel your order prior to the day of delivery, we reserve the right to refund 1⁄2 of your payment or you can reschedule for the full value paid. Cancellations made the day of scheduled delivery will not receive a refund. All cancellations must be made by phone. Call us at (716) 259-8208.

Rush orders: Rush and same day orders can be accommodated based on available inventory. Please call to book a same-day order. Rush fees may apply.

Bad weather: Our signs hold up in most weather conditions, however, if weather conditions are hazardous, we may come and set up the sign the morning of your booking between 6 a.m. and 8 a.m. If weather prevents us from delivering the sign the night before and the morning of, a refund will be issued and you will be notified.

Due to Buffalo’s inclement weather, we reserve the right to set up or take down your sign early for safety reasons.

Refund policy: If the recipient requests that we remove the sign from the yard, we will not issue a refund.

Delivery: The sign will be delivered the night before your event date unless other arrangements have been made with Buffalo Yard Signs. All signs greetings are typically delivered and set up between 7-11 p.m. and typically removed around 7-11 p.m. the following day. All prices include delivery, set up, and takedown of the yard greeting. Please call for special delivery requests.

Please notify the homeowner that they will be receiving the greeting within 24 hours so that they can make arrangements. Homeowners need to turn off their sprinkler systems and ensure all dogs are not near windows between 9 p.m. and 1 a.m. Dogs bark to protect their homes and we wouldn’t want them to ruin the surprise!

Rental Policy: All signs are property of Buffalo Yard Signs. Any damage, destruction, or tampering with the signs is prohibited. Signs should not be moved without permission from Buffalo Yard Signs and the renter is responsible for full replacement of any damaged signs resulting from improper use.

Buffalo Yard Signs reserves the right to decline orders that are political, controversial, lewd, disrespectful, vulgar, profane or that do not fit the nature of our business (pleasant surprises). If an order is declined, a full refund will be issued.